Our experienced in-house workshop team can carry out all manner of repairs and alterations to your jewellery, including but not limited to:

• Ring re-sizing
• Claw re-tipping and repairs
• Rhodium plating
• Gold electroplating
• Sourcing and setting of missing gemstones
• Ring shank replacement
• Clasps and chain repairs
• Polishing

Precision laser welding technology inside our fully equipped workshop enables the repair and alteration of even the most complicated and fragile jewellery pieces that were previously not possible.

Coppins in-house valuer can provide valuations for insurance purposes, probate, and sale on most items of jewellery*.

Valuations include:

• A detailed description of each item, including stone measurements, colour and clarity of stones, metal types, weight and hallmarks
• Insurance replacement values
• Colour image of each piece
• Explanatory notes on terms and abbreviations
• Condition report where necessary
• Full insurance on all items left in our care
  
  *We may use an IRV-registered valuation company for watches, specialist items or where an insurer specifies.

It is essential to clean jewellery periodically. Therefore, we recommend annual cleaning for well-worn items to keep them in the best possible condition.

Having your piece cleaned in our in-house workshop also gives our team time to inspect your item closely with a jeweller’s loupe, checking for any signs of wear or tear and advising on any necessary repairs; think of jewellery cleaning more like planned preventative maintenance than just having your item cleaned.

We price cleaning per item, so please get in touch with us to discuss your requirements.

Coppins also stocks a range of Connoisseurs home jewellery cleaning items.

If you wear your pearl or beaded jewellery often, it is advisable to have them periodically restrung to avoid breakages; Coppins recommend annually for pieces worn daily and for inherited pearl jewellery where the age of the silk is unknown, it is advisable to have it renewed for peace of mind.

Restringing gives an excellent opportunity to clean each pearl or bead individually. After which, we can start the restring process, carefully sequencing each gem on the new silk or cord; it is advisable but not compulsory to have a knot adding between each adornment to prevent damage from them rubbing against one another and, crucially, stopping in the event of breakage all the jewels from falling off and being lost.

Coppins talented silversmiths can repair and restore all manner of silver holloware, from dented silver hipflasks to broken silver candelabra and candlesticks we’ve had all sorts in the workshop over the years.

Using age-old techniques and modern technology combined, we can rejuvenate almost any silver item. So if you have a broken silver item needing tender loving care, get in touch with us and see if we can help.

Do you have unwanted silver, gold, platinum, or palladium? At Coppins, we purchase and refine these metals to create stunning, bespoke handmade jewellery. Our process not only gives your precious metals a new purpose but also supports a sustainable future.

Note: Customers must be 18 years or over and provide valid photographic identification.

Is there a particular gemstone that catches your eye? Coppins has been collecting gems for over 40 years, resulting in a fantastic selection of fine and unusual gemstones.

In addition to their extensive gemstone collection, Coppins’ relationships with stone suppliers worldwide ensure they can source the perfect stone for any bespoke piece.

Coppins can replace batteries and make strap adjustments to all makes and models of watches, so if your beloved timepiece has stopped ticking, your leather strap needs replacing, or your watch bracelet requires the removal of some links, we can help.

Note: Most items can be done while you wait. However, during busy periods or for more time-consuming items, you may need to leave your watch with us.

If your ring has become too tight, Coppins can safely remove it using specialised tools, ensuring minimal damage. After removal, we recommend allowing your finger to return to its normal size over the next one to two weeks. Once it has settled, we can remeasure, repair, and adjust the ring size to fit comfortably.