Workshop Services
Our team at Coppins have over 150 years of combined experience.
With our in-house workshop, we can take care of everything from simple repairs to bespoke creations.
Bespoke Design & Jewellery Remodelling
We specialise in bespoke jewellery design and remodelling.
Whether you have an idea for an individual engagement ring, a wedding ring made just for you, or a treasured piece that deserves a new lease of life, we’ll guide you through the process from first sketch to finished piece. We can work with you in CAD or with traditional pencil drawings to bring your ideas to life and create something truly personal.
Find out more
Jewellery Repair & Alterations
Our in-house workshop team offers a wide range of jewellery repairs and alterations, carried out with care and attention to detail. Whether your piece needs a simple adjustment or something more involved, we can help with services including:
• Ring resizing
• Claw re-tipping and repairs
• Rhodium plating
• Gold electroplating
• Lapidary (gemstone polishing)
• Sourcing and setting missing gemstones
• Ring shank replacement
• Chain and clasp repairs
• Hand and machine polishing
• Precision laser welding
Have a question, or need a little advice?
01249 715404 • info@coppins.co.uk • WhatsApp
Jewellery Valuation & Appraisals
Coppins’ in-house valuer provides valuations for insurance, probate and sale on most items of jewellery*.
Valuations include:
• A detailed description of each item, including stone measurements, colour and clarity, metal type, weight and hallmarks
• Insurance replacement values
• A colour image of each piece
• Explanatory notes on terms and abbreviations
• A condition report where necessary
• Full insurance on all items left in our care
*We may use an IRV-registered valuation company for watches, specialist pieces or where an insurer requires it.
Jewellery Cleaning
We believe it is important to clean jewellery regularly, and we recommend annual cleaning for pieces worn often to help keep them in their best condition.
Bringing your jewellery to our in-house workshop for cleaning also allows our team to examine it carefully with a jeweller’s loupe or under the microscope, checking for signs of wear and advising on any repairs that may be needed. Think of professional cleaning as planned preventative maintenance rather than simply a clean and polish.
Each piece is cleaned using specialist equipment, which may include ultrasonic cleaning, steam cleaning, machine polishing or hand polishing in our dedicated polishing room, depending on what is most suitable for the item.
Cleaning is priced per piece, so please get in touch to discuss your requirements.
Gemstone Sourcing
We have been collecting gemstones for more than 40 years, building a remarkable library of fine and unusual stones. From richly coloured gems to rare cuts and distinctive one-offs, our collection offers plenty to discover, whether you already have something special in mind or would simply like to explore what inspires you.
Alongside our in-store collection, we also work closely with trusted suppliers from around the world. This allows us to source exceptional gemstones on request, including harder-to-find specimens, unusual colours and stones with particular natural beauty, character or inclusions.
Every stone we source is chosen with care and attention to detail, and we’re here to guide you through the choices, explain what makes each gem unique, and help you find the one that speaks to you.
If you’re looking for something out of the ordinary, or would like to start with the stone and build your design from there, get in touch.
Precious Metal Recycling
We can purchase your out-of-fashion or seldom-worn silver, gold, platinum or palladium jewellery, giving these metals a new life within our bespoke jewellery collections. By reusing refined precious metals, we help reduce our need for newly mined material in future pieces.
Note: Customers wishing to sell unwanted precious metals must be 18 years or over, and valid photographic identification is required.
Pearl & Bead Re-threading
Regular restringing is an important part of caring for pearl and beaded jewellery, and our workshop offers a full restringing service for both modern and inherited pieces. We generally recommend annual restringing for items worn every day, and for older or inherited jewellery where the condition of the silk is unknown, renewing the string provides added security and peace of mind.
As part of the process, each pearl or bead is individually cleaned before being restrung on fresh silk or cord. Our team takes care to maintain the original order of the pearls or beads, unless you request a redesign.
We can also add knots between each pearl or bead. Knotting helps to reduce wear from rubbing and, most importantly, ensures that if the string ever breaks, only one pearl or bead will come loose rather than the entire row.
If you’re unsure whether your piece needs restringing, we’re always happy to take a look and advise.
Silver Holloware Repair & Restoration
Our talented silversmiths offer a full repair and restoration service for silver holloware, including items such as hip flasks, candelabra, candlesticks and other treasured pieces.
Using a combination of traditional silversmithing techniques and modern equipment, they can address dents, breaks, structural issues and general wear, restoring your silver items to their best condition.
If you have a silver item in need of skilled care, we’re always happy to take a look and advise.
Watch Batteries & Strap Adjustments
We can replace batteries and carry out strap adjustments for all makes and models of watches. So whether your timepiece has stopped ticking, your leather strap needs replacing, or your bracelet needs a few links removed, we’re here to help.
Note: Most minor watch jobs can be completed while you wait, although during busy periods or for more time-consuming work, we may ask you to leave your watch with us.
Ring Removal
If your ring has become too tight to take off, our workshop offers a safe ring-removal service using specialised tools designed to keep your finger safe and minimise any impact on your jewellery.
There is no charge for our ring-removal service.
After removal, you can take your jewellery away or leave it with us for resizing. We recommend allowing your finger a week or two to return to its normal size before we remeasure it. Once it has settled, we can repair and resize the ring so it fits comfortably again.
Coppins, at Your Service
Have a question about our services, or looking for some advice? Our team is here to help. Get in touch and we will be happy to assist.
